Should you wish to return a product, please complete this online form as fully as possible and send it off.
You will then immediately receive an RMA number (Return Material Authorization) from us, along with a shipping address to return the faulty product.


Sending returns without an RMA number or to an incorrect address can much delay the process or even prevent it being handled altogether.


If you require assistance in completing the form or have any questions, please contact your sales representative at VS.

Customer Information
Rejection Data
Reason for Rejection
Nonconfirming Product
Discovered at Delivery
Discovered during Installation
Discovered in Operation
Bad Delivery
Too little amount delivered
Too big amount delivered
Wrong Product delivered
Transport Damage
Further Information
File upload


Text files: Please save all text documents in Microsoft Word document format (.doc) before uploading them.
Image files (photos): besides PDF we accept JPG, GIF or PNG formats.
Please make sure that your attached files do not exceed the size of 3 MB each.

Data / Spam protection

We make every effort to keep all information you provide to us confidential.
We use this information exclusively for the purposes specified in the data protection declaration.

Yes, I have read the data protection declaration and agree to its contents.